Vibe Digital Privacy Policy

1. Introduction

Welcome to Vibe Digital ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, or interact with our marketing campaigns, including A2P messaging.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to the collection and use of your information as outlined in this policy.

2. Information We Collect

We collect and process personal information to improve our marketing services for home improvement business owners and related sub-niches.

A. Personal Information You Provide

• Contact Information: Name, email, phone number, business name, job title, and mailing address.

• Business Information: Details about your home improvement business, including services offered, target audience, and marketing needs.

• Lead Data: Information related to potential customer leads, including names, emails, phone numbers, and submitted inquiries.

• Billing Information: Payment details (if applicable) for purchasing our digital marketing services.

B. Information Collected Automatically

• Website Usage Data: IP address, device type, browser type, referring website, pages visited, and time spent on our website.

• Tracking Technologies: Cookies, pixels, and analytics tools to monitor website activity and improve marketing effectiveness.

C. Information from Third Parties

• Lead Generation & CRM Data: We may collect data from platforms such as Facebook Ads, Google Ads, LinkedIn, and other marketing tools used for lead generation.

• Client-Provided Data: If you provide customer data for ad targeting or campaign management, we process this information in compliance with applicable data protection laws.

3. How We Use Your Information

We use the information collected to:

Deliver marketing services, lead generation, and paid advertising campaigns.

Optimize and improve SEO, PPC, and social media marketing strategies.

Provide consultations, reports, and performance analytics.

Communicate with you regarding campaign performance, updates, and service improvements.

Comply with legal and regulatory obligations.

We may also use anonymized data for marketing insights, trend analysis, and improving our advertising strategies.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

A. Service Providers & Partners

We may share information with third-party vendors and platforms that help us provide our marketing services, such as:

• Advertising Networks: Google, Facebook, LinkedIn, TikTok.

• CRM & Email Marketing Tools: HubSpot, ActiveCampaign, Mailchimp.

• Website & Analytics Platforms: Google Analytics, Hotjar, ClickFunnels.

B. Business Transfers

If Vibe Digital is involved in a merger, acquisition, or asset sale, your personal data may be transferred to a new entity as part of the business transition.

C. Legal & Compliance Requirements

We may disclose personal information if required by law, in response to legal requests (e.g., subpoenas, regulatory requirements), or to protect our legal rights.

5. Your Choices & Rights

You have the right to:

• Access & Correct Your Information: Request access to the personal data we hold about you and correct any inaccuracies.

• Opt-Out of Marketing Communications: Unsubscribe from emails, SMS, or retargeting ads at any time.

• Request Data Deletion: Ask us to delete your personal data, subject to our legal obligations.

To exercise these rights, email us at [email protected]

6. Security of Your Data

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, so we encourage clients to use strong passwords and safeguard their personal information.

7. Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools to improve our website experience and marketing campaigns. These tools help us:

Optimize ad performance and track conversions.

Analyze website traffic and user behavior.

Retarget visitors with relevant ads based on their interactions with our site.

You can manage cookie preferences through your browser settings or opt out of targeted ads via third-party services like Google Ads and Facebook Ad Preferences.

8. Third-Party Links

Our website may contain links to third-party services (e.g., partner websites, payment processors, advertising platforms). We are not responsible for the privacy policies of these external sites and encourage you to review their policies before providing any personal information.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. GDPR Compliance (For European Union Users)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of the data we have about you.

• Right to Rectification: Request correction of inaccurate data.

• Right to Erasure: Request deletion of your personal data.

• Right to Restrict Processing: Request limitations on how we process your data.

• Right to Data Portability: Receive your data in a structured format.

• Right to Object: Object to data processing, including direct marketing.

• Right to Withdraw Consent: You may withdraw consent at any time.

To exercise any of these rights, email [email protected] with the subject "GDPR Request."

11. CCPA Compliance (For California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about data collected, sold, or shared.

• Right to Access: Obtain a copy of your collected personal data.

• Right to Delete: Request deletion of personal information.

• Right to Opt-Out: Opt out of data sales (we do not sell personal data).

• Right to Non-Discrimination: You will not be denied services for exercising your privacy rights.

To submit a CCPA request, email [email protected] with the subject "CCPA Request."

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed.

13. Contact Information

For questions about this Privacy Policy or to exercise your rights under GDPR or CCPA, contact us:

• Email: [email protected]

• Phone: (628) 282-4284

• Website: https://govibedigital.com/

By using our website and services, you consent to the collection, use, and disclosure of your data as outlined in this Privacy Policy.

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